Refund policy

1. Return & Refund Policy
Return & Exchange Window
We offer a 7-day return and exchange policy from the date your order is delivered. If 7 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.
Eligibility for Return & Exchange
To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging.
The product must not be damaged, washed, or used. Any item not in its original condition, is damaged, or missing parts for reasons not due to our error will not be accepted.
Proof of purchase (order number or receipt) is required to complete your return.
Refund Process
Once your return is received and inspected, we will send you an email or message to notify you that we have received your returned item. If approved, your refund will be processed, and a direct bank transfer or store credit will be issued within a specific number of days.